For 18 years and counting, RANGER Wireless Solutions has served top wireless carriers. RANGER Wireless Solutions is a, state-of-the-art, facility-based company located in Dallas, TX. Our redundant SONUS Switch is capable of supporting 28,000 concurrent voice conversations.
When your subscriber is roaming on a foreign carriers network and needs your help, that's the opportunity where we can help. With the patented 611 Roaming Service™ from RANGER Wireless Solutions, your subscriber simply dials 611 and is seamlessly connected to the familiarity and good service of your home customer care center. Subscribers get the help they need. You get improved satisfaction, loyalty and retention.
RANGER Wireless Solutions® creates economic and strategic value for our customers by:
1. Increased Customer Loyalty - Ensuring subscribers have access to the level of customer service they are accustomed to even when roaming outside of their home network.
2. Better Customer Retention - Making it easier for carriers to provide their customers consistent, easy-to-use, high quality services whenever they go outside of their home territory.
3. Improved Customer Offerings - RANGER enables carriers to present themselves to their markets and customers as having national reach for customer care.
4. Increased Call Center Efficiencies - RANGER helps keep non-customers out of your call centers and off of your network.